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Reviews

Take a look at what our customers have to say about us at Herne Bay Locks.

Facebook Review

Been without my car for 2 weeks due to the Christmas holidays. I had so many people look at my car and turn me away or give me a huge wait. these guys are absolutely amazing, I got in contact during the Christmas period, got back to me a day after they opened, arranged to look at my car and turned up and said I can do it for you now, what a relief! you’ve made me a very happy lady and will be singing your praises, very polite service, swift and professional! Thank you so much again!

Samantha - 3rd Jan 2023

Facebook Review

Want to say a huge thank you for the work you did for us since we moved to Herne Bay. I will definitely recommend you to anybody looking for any work done.  Herne Bay Locks you are such a lovely company to deal with and so helpful and honest.

Pauline - 15th Jan 2023

Facebook Review

Amazing, fast service. Called and was on the scene in 25 minutes after we managed to lock the keys in the car!! Couldn’t recommend enough. Thank you for your service !!

Jade - 25th Feb 2023

Review

Simply brilliant service from these guys, who really went above and beyond. Had phoned others about the issue but it was Hearn Bay that immediately said they could resolve and then spent a considerable amount of time fixing perfectly. Just amazing work!

Phillip - 1st Aug 2023

Car wouldn't start..

I contacted the company as my car wouldn't start (a mechanic already ruled out a fuel or battery issue) - Tom called me back in the evening and troubleshooted, and within about 30 seconds worked out it was due to me not transferring a tiny chip when I replaced the key casing recently. He quickly guided me through transferring the chip, on WhatsApp, and 30 seconds later my car was starting again. He didn't charge me for his expertise - I've got the company bookmarked for any work in the future though; they clearly know their stuff. Thanks so much, once more.

Jamie - 1st Aug 2023

Back door lock

I am so impressed with this company. I called them at lunch time today. They were here by 3.00 and sorted out the problem with my back door straight away at a very reasonable price. Would recommend them to everyone

- 10th Oct 2023

Review

Liam from Herne Bay Locks was absolutely brilliant and reliable would definitely use again! Highly recommended!

Maureen - 1st Dec 2023

Ignition Switch

Having tried many companies just before Christmas to come out and fix my non starting van i was told to try Herne Bay locks. The ignition switch had worn out,they ordered in the new parts and contacted me immediately to say they had come in and would be with me within the hour. They replaced the switch and barrel,coded the new keys in no time at all. They then spent another two and a half hours trying to locate another problem i had.They didn’t charge extra for this and were correct in their diagnosis. I was in Rochester which is not exactly local for these guys and i wouldn’t hesitate to recommend them to anyone. In my opinion Herne Bay locks are the most helpful and professional company i have dealt with, they done all they could to get me on the road again, i live in France and i needed to get home. A big thank you guys.

- 10th Jan 2024

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Reviews of Herne Bay Locks

Reviews

Take a look at what our customers have to say about us at Herne Bay Locks.

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About Herne Bay Locks

About

Tom started his training in 2006 at Herne Bay Locks with his father Robert.

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